SmartHQ

We are constantly improving SmartHQ to give you seamless, reliable control over your connected home appliances. Here is what’s new in this update: SmartHQ Marketplace & Subscriptions • SmartHQ Marketplace: In case you missed our recent launch, you can browse and order genuine water and air filters, cleaning supplies, and accessories directly in the app. • Mixed Cart Checkout: Combine multiple parts, accessories, and replacement filters into a single shopping cart for seamless checkout. • Smart Replenishment & Subscriptions: Easily set up recurring dishwasher detergent deliveries and browse genuine food-care storage accessories. • Smart Accessories: Added in-app purchasing for wireless temperature sensors and convenient filter replenishment alerts on your appliance control screens. Personalized Experience & Dashboard • Customizable Home Screen: Organize your home screen the way you want for faster access to your most-used features. • Reorganized Settings: Enjoy a cleaner, streamlined settings menu designed to help you manage your profile, notifications, and preferences effortlessly. • Enhanced Recipe Videos: Experience high-definition, full-screen video playback in "Homemade" recipes and cooking inspirations. • Quick Copy Appliance Details: Easily copy your model and serial numbers with a single tap directly from the appliance details page. Smarter Appliance Control & Notifications • Water Heaters: Smarter scheduling with enhanced Vacation Mode feature, and updated leak sensors and shut-off valve information. • Custom Water & Leak Sensor Names: Give your leak sensors custom friendly names (e.g., "Basement Sink" or "Laundry Room") to receive clear, actionable push alerts. • Custom Ice Management: Refined controls and scheduling for multi-type ice makers. Expanded Appliance Support (Fisher & Paykel & Haier brands) • Fisher & Paykel Cooking: Support for the newly refreshed 60cm built-in oven collection. • Refrigeration: Seamless commissioning for Fisher & Paykel Integrated 36" Column French Door, 905W French Door, and RF620 Quad Door models. • Haier Refrigeration & Dish: Onboarding support for Haier 830w Quad Door, 750L freezer, and H600+ smart dishwashers. • Fisher & Paykel DishDrawer™: Full compatibility with Series 5, 7, and 9 dishwashers. Connectivity & System Enhancements • Clearer Onboarding: Improved step-by-step pairing prompts across wall ovens and smart kitchen appliances. • Extended Compatibility: Expanded support back to iOS 16.0, allowing more of your devices to connect to SmartHQ. • Bug Fixes & Improvements: Fixed cooking camera live-stream drops, resolved Smart Dispense camera preview issue, and implemented general performance improvements. Loving SmartHQ? Leave us a rating and review!

We are constantly improving SmartHQ to give you seamless, reliable control over your connected home appliances. Here is what’s new in this update: SmartHQ Marketplace & Subscriptions • SmartHQ Marketplace: In case you missed our recent launch, you can browse and order genuine water and air filters, cleaning supplies, and accessories directly in the app. • Mixed Cart Checkout: Combine multiple parts, accessories, and replacement filters into a single shopping cart for seamless checkout. • Smart Replenishment & Subscriptions: Easily set up recurring dishwasher detergent deliveries and browse genuine food-care storage accessories. • Smart Accessories: Added in-app purchasing for wireless temperature sensors and convenient filter replenishment alerts on your appliance control screens. Personalized Experience & Dashboard • Customizable Home Screen: Organize your home screen the way you want for faster access to your most-used features. • Reorganized Settings: Enjoy a cleaner, streamlined settings menu designed to help you manage your profile, notifications, and preferences effortlessly. • Enhanced Recipe Videos: Experience high-definition, full-screen video playback in "Homemade" recipes and cooking inspirations. • Quick Copy Appliance Details: Easily copy your model and serial numbers with a single tap directly from the appliance details page. Smarter Appliance Control & Notifications • Water Heaters: Smarter scheduling with enhanced Vacation Mode feature, paired with more accurate leak sensors and shut-off valve information. • Custom Water & Leak Sensor Names: Give your leak sensors custom friendly names (e.g., "Basement Sink" or "Laundry Room") to receive clear, actionable push alerts. • Custom Ice Management: Refined controls and scheduling for multi-type ice makers. Expanded Appliance Support (Fisher & Paykel & Haier brands) • Fisher & Paykel Cooking: Support for the newly refreshed 60cm built-in oven collection. • Refrigeration: Seamless pairing for Fisher & Paykel Integrated 36" Column French Door, 905W French Door, and RF620 Quad Door models. • Haier Refrigeration & Dish: Onboarding support for Haier 830w Quad Door, 750L freezer, and H600+ smart dishwashers. • Fisher & Paykel DishDrawer™: Full compatibility with Series 5, 7, and 9 dishwashers. Connectivity & System Enhancements • Clearer Onboarding: Improved step-by-step pairing prompts across wall ovens and smart kitchen appliances. • Extended Compatibility: Expanded support back to iOS 16.0, allowing more of your devices to connect to SmartHQ. • Bug Fixes & Polish: Fixed cooking camera live-stream drops, resolved Smart Dispense camera preview bugs, optimized Shortcuts reliability, and implemented general performance improvements. Loving SmartHQ? Leave us a rating and review!

We’re introducing a new in-app shopping experience to make it easier to discover and purchase the products you need. What’s new in this release: • Shop: Browse products with new “My Appliances” and “All” tabs for easier navigation. • Expanded Catalog: Explore a growing SmartHQ product catalog with hundreds of products. • Improved Search: Find what you’re looking for faster with enhanced search functionality. • Seamless Checkout: Enjoy a streamlined buying experience with subscriptions, Buy Now, and cart checkout. • Product Details & Promotions: View richer product details and take advantage of cart-level promotions. As always, this update includes performance improvements and bug fixes for a more reliable experience.

We are continuously working to improve your smart home experience. In this update, we are introducing new appliance integrations, enhanced features, and overall usability improvements: • Appliance Support & Upgrades: • LCD Wall Ovens: Added a new voice waiver configuration and streamlined the Over-The-Air (OTA) update process for a smoother experience. • Laundry: You can now configure your Smart Dispense settings to set the new Bodewell Wild Bloom detergent as your selection. • Opal Mini: Enjoy a seamless setup experience with our new Guided Setup and customize your notifications with adjustable Tone Settings. • Drip Coffee: Save and quickly access your favorite brew configurations to enjoy your perfect cup of coffee every time. • Haier Monoblock Water Heater: Expanded compatibility and software update capabilities for 200L, 250L, and 330L models. • Haier Smart Power HESP Ducted: Fully integrated support for 18kW, 20kW, and 24kW ducted heating and cooling units. • New Features & Regional Updates: • SmartHQ Assistant: We’ve introduced our new In-App Assistant to help you seamlessly manage your appliances and find support more effectively. This feature is now available for our users in Australia and New Zealand. • In-App Shopping: Explore our product catalog directly within the app, now expanded to our Australia and New Zealand markets. • Usability Enhancements: • Streamlined Setup: You will now be prompted to assign a custom nickname to your appliance during the initial commissioning process (available to select appliance brands) to keep your smart home organized. • Product Information: Instantly copy and paste your model and serial numbers directly from the Product Info page for quicker registration and support. • Expanded Digital Resources: Access digital Use and Care manuals (available for select models) directly within settings, including comprehensive product guides for all FCS200 Washer models. As always, this release includes performance improvements and bug fixes to make your app experience more reliable.

• An Upgraded Recipe Experience: Get inspired in the kitchen! Brand recipes now feature helpful videos, and our Sourdough Starter guide includes new video links. Easily add items to your shopping list by using the new barcode scanner. Plus, we are excited to announce that Recipes and Shopping Lists are now available for our users in Canada. • Enhanced Subscription Management: Keeping track of your laundry needs is now easier. You can browse a new detergent list, see your next subscription date for Bodewell detergent, and update your payment method directly from the "My Orders & Subscriptions" section. We've also improved address verification for smoother deliveries. • New Appliances and Devices Support: We're expanding our ecosystem to include support for Upright Freezers, FCS200 Y Model Washer, H500 Floor Console ACs, and H300 High Wall ACs. We are also now supporting the SmartHQ Leak Detect sensors and POE Whole Home Water Filter integration. • Easier Access to Help & Information: Finding information is simpler than ever. We've added a new "Add-Ons & Integrations" section and included Use and Care manuals under Settings for certain models. We've also launched a new "Schedule Service" page, now available for users in the US and Canada. As always, this release includes performance improvements and bug fixes to make your app experience more reliable.