ServiceNow Agent

New: - Liquid Glass design updates across the mobile experience - Introducing ServiceNow Otto across mobile experiences - Redesigned settings screen with modern interface and expandable sections Fixed: - Push notifications redirect to a screen that reads ‘No data' - Error is thrown when user selects a chart from the ALP - Icon badge notification count is not cleared after notifications are read remotely - Images captured in-app are changed from portrait to landscape - Smart routing from list, form, and KB links to apps doesn't work - Focus does not start at the beginning of the page when selecting a location - Enhanced Chat citation links don’t work properly - Mobile questionnaire details text is cut off under the question - Smart assessment attachment upload fails on first attempt - A blank screen is observed on login despite successful authentication - Users can't be mentioned in the Activity Stream in Japanese - The checklist details screen is greyed out even if the ‘Available offline’ option is on - Submitting a secondary IFS causes attachments added to the original one to disappear - Images captured by the app camera or uploaded to a work order task have no geolocation data Detailed release notes can be found on the ServiceNow product documentation website.

Fixed: -Smart assessment attachment upload fails and an unanswered question error appears on 'Submit' -Captured image attachments saved in Display P3 color space cause color shift in non-color-managed viewers -Mobile questionnaires details text under the question is cut-off -Images failing to upload -Unresponsive app when Face ID and access PIN enabled Detailed release notes can be found on the ServiceNow product documentation website.

Fixed: -Smart assessment attachment upload fails and an unanswered question error appears on 'Submit' -Captured image attachments saved in Display P3 color space cause color shift in non-color-managed viewers -Mobile questionnaires details text under the question is cut-off -Images failing to upload Detailed release notes can be found on the ServiceNow product documentation website.

Fixed: - Smart assessment attachment upload fails and an unanswered question error appears on 'Submit' - Mobile questionnaires details text under the question is cut-off - Voice Agent calls drop when users navigate away from the voice agent Detailed release notes can be found on the ServiceNow product documentation website.

New: • Attachments can be configured to upload in the background while using the app • UI Rules can be validated on form submissions • Multiple filetypes can be uploaded to AI Lens • Support for new Now Assist Premium Chat experience Fixed: • Crash in Firebase in CalendarStore • Unable to mention users in the Activity Stream in Japanese • Smart routing of List, Form, and KB links to apps doesn't work • A blank page is returned when searching for key words • Focus does not consistently start at the top of the page when selecting a location • The Question Circle icon doesn’t display correctly Detailed release notes can be found on the ServiceNow product documentation website.