MYIO

Shared documents for guardians: Guardians with full access can now see documents the patient's provider shares to MYIO, even when the patient does not have a MYIO account of their own.

New & Improved - Request refills on inactive medications — Patients who are eligible to request medication refills can now submit a refill request for inactive medications, not just active ones. This makes it easier to restart a previous prescription without contacting the practice. Fixes - Improved the reliability of the "Join Session" banner so patients are promptly notified when their provider joins a Telehealth session.

Requesting an appointment is now smoother We've resolved an issue that prevented some users from submitting an appointment request. Searching for available times and confirming your appointment now works reliably from start to finish

Squashed some bugs

- Your medications, all in one place — View what you're currently taking and what you've taken before, and request refills without having to call. Rolling out where supported by your practice. - A clearer billing balance — Your balance will reflect prepayment credits and any unapplied amounts, so what you see matches what you actually owe. Watch for an in-app announcement when this goes live for your practice. - Behind-the-scenes improvements to keep MYIO running smoothly.